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learning tools > Elluminate

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 Overview
Elluminate Live! Academic Edition allows users to meet virtually regardless of their location.  Participants connect to the Elluminate LIve! classroom  through a web browser, permitting them to talk to the rest of the class through their computer-based microphone and speakers.  Students can view a PowerPoint presentations, write on a whiteboard, send messages via the chat box, and answer polling questions.   Elluminate differentiates itself from its competitors through its exceptional performance in low bandwidth environement. 
 
To learn abou the features of the Elluminate Live! Academic Edition visit the following url:  http://www.elluminate.com/academic_edition.jsp
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 licenses

LINGOs member agencies receive ten moderator licenses for the Elluminate On-Line Virtual Classroom application.   Agency key contacts should send requests for Elluminate moderator accounts to licenses(at)lingos.org.  Accounts are only provided to indivdual staff members.
 
If you have any questions concerning an Elluminate Live account you have received via LINGOs, please contact licenses(at)lingos.org

Through its relationship with LINGOs, the Elluminate company is offering a special rate to LINGOs member agencies who wish to expand their number of Elluminate licenses beyond the 10 moderators provided via LINGOs membership.
 
To receive details concerning the negotiated LINGOs rate for additional Elluminate licenses, contact eric(at)lingos.org

 

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 license distribution process
LINGOs member agencies distribute their complementary Elluminate Live! licenses through the Agency Key Contact to LINGOs.
 
Each time a new moderator licenses is required, the Agency Key Contact should send an e-mail to licenses(at)lingos.org providing the name, agency and e-mail of the new moderator.

New users wil receive an e-mail with  a username/password and instructions on how to access their Elluminate Live Moderator account.   Moderators can access their Elluminate account via the MY ELLUMINATE button found at www.elluminate.com
 
Any questions concerning your moderator license, including username and password, should be sent to licenses(at)lingos.org
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 Setting Up Your Moderator Account
  Video - How to update the time zone on your Elluminate Live Profile

 Meeting and Recording Policies
Moderator license holders can schedule and lead an unlimited number of sessions,  with up to 25 attendees per session.   If an agency is interested in planning a session with over 25 attendees, they should first contact LINGOs via mike(at)lingos.org
 
Registered users of the Elluminate Live! can record their on-line events.  These event recordings will be made available on the Elluminate-provided server for 30 days following the event. 
 
If a user wishes to guarantee access to that recording follwing thirty days, it is recommended to convert the recording into a format that can be retained either on hard drive, CD Rom or posted to the web.  Two tools that have bee used to convert Elluminate Live recordings are Elluminate Publish! and/or Camtasia SnagIt.
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 Do You Need Help?
In the event a moderator needs help accessing and/or implementing Elluminate Live! - LINGOs recommends following a two step process to address challenges:
 
STEP ONE - There is an extensive array of support resources available to help new (and experienced) moderators learn and/or troubleshoot.  The first step moderators should take is to review these resources to address their challenge.  See the web part below (entitled Support Documentaton and Training) to learn more.
 
STEP TWO - If you are unable to address your challenge via the information found in the Support Documentation and Training web part below, LINGOs might be able to help.  Contact Michael Culligan mike(at)lingos.org if you have technical questions concerning accessing and implementing Elluminate Live!  LINGOs cannot guarantee an answer to all questions, but we might be able to provide assistance.
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 Support Documentation and Training

New Moderators (and experience moderators too) are strongly recommended to take advantage of the many resources that exist to support their use of Elluminate Live!.  These resources include the following:

 

Support Documentation:  
 The Elluminate Live! Support Site has an extensive library of Technical Guides and Dcoumentation that provides insights into addressing the most common challenges when participating in or leading Elluminate Live Sessions: 
 

The LINGOs Elluminate Live! Technical Support Worskpace is a repository of FAQs, Tips and Tricks and blog entries related to Elluminate Live! The workspace is a clearing house of information shared by the 35 LINGOs member agencies that use Elluminate Live!  This site documents known issues and recommended soultions for Elluminate uses in the iNGO context.  Click the TECHNICAL SUPPORT tab at the top of this page to access the workspace.
 

Elluminate Moderator Training
New Moderators are recommended to access two resources for initial  training
 

1.  The Elluminate Live! Moderator Training workspace  is the best source of orientation materials for first-time moderators including:

2.  LIve On-Line Live Moderator Training is provided free of charge for f moderators.  Information on dates and times is available at Live course titles include

  • "Getting Started with the Elluminate Live for Moderators"

  • "Next Steps with Elluminate Live for Moderators"

  •  "Advanced Skills with Elluminate Live for Moderators"

  • and MUCH,  MUCH MORE

 

Training for On-Line Curriculum Designers and On-Line Facilitators
LINGOs sponsors a series of two-session courses entited the On-Line Virtual Mastery Series that are designed to improve the curriculum design skills and facilitation skills need to lead effective courses on-line.  These courses, held approximately six times each year, ar not Elluminate-speciics.  The courses will, however, improve the foundational skills and competencies required to successfully train on-line.

 

The Elluminate Live! Help Desk
Elluminate has graciously agreed to support LINGOs Member agencies via its on-line Elluminate Help Desk http://support.elluminate.com/ics/support/default.asp?deptID=2653.  Recognizing that Elluminate provides its product as a donation to LINGOs and its member agencies, member agencies are asked to first visit the Elluminate Support section and the LINGOs Elluminate Workspace before contacting the Elluminate Help Desk directly.    The Elluminate Help Desk includes a Knowledge Base, a Live Chat function and a Support Ticket system.

 

The Elluminati On-Line CommunityThe LINGOs LMS Test Portal
The Elluminate Live!® user community , the Elluminati, is  a marketplace of ideas and support for Elluminate users who are  passionate about live eLearning and web collaboration.