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 Important Instructions for First Time Users
 
First time Elluminate users should test their computers at least one day before the webinar.  Visit http://www.elluminate.com/support/ and following these three steps: 
Step 1 - Java software check
> When you land at the Elluminate support page you will be advised if you need to install a Java plug-in.  If necessary, the support site will provide a step by step process for you to "Get the required software" to participate in an Elluminate Session. 

- Click Yes if you see a security warning that asks "Do you want to install and run...Java Plug-in..."
- When you see the License Agreement, click "I accept the terms in the license agreement" and click Next.
- Select the Typical Installation.
- When the installation is finished, Java Web Start is ready to use!   

Step 2 - Complete your setup

The Configuration Room permits first time users to test their ability to  enter an Elluminate Live! classroom, experiment with classroom feature functionality, and configure audio settings.

-    After starting Elluminate Live™ software you may see a License Agreement. Click on I Agree.
-    Next, you will see a screen indicating that the modules are being installed. 
-    The first time you join a session, the Select connection speed dialog box appears prompting you to select a connection speed that you will be using. Please select the connection speed from the list that your computer uses to connect to the internet. Selecting the correct connection speed enables the audio and video features of the Elluminate Live client to function at the optimum level. After you exit the session, the connection speed is automatically saved and stored in a file.
-    In the configuration room, select Tools>Audio>Audio Set Up Wizard and follow those instructions.

 If you were able to successfully configure your audio, you are ready for class! 
Step 3 - Learn More About Elluminate Live

The Elluminate Live Support Site provides access to an abundance of orientation, training and technical support materials. Take time to explore the resources on this site to learn more about the Elluminate Live! on-line classroom application.

 

 Computer Minimum Requirements
The following are the minimum requirements: For the most up-to-date specifications, see http://elluminate.com/support/docs/

  • Pentium II 266 MHz (Pentium 400 recommended)
  • 128 MB of RAM (memory) – 256 MB recommended
  • Sound Card
  • Computer Headset (with microphone and speakers) OR computer speakers and microphone
  • Internet Explorer 6.x
  • Any level of Internet access (as low as 28.8 to T1 connections) will work. In general, faster connection speed is best.  Some special setup may be necessary for those with Voice over IP phone service (such as Vonage). Test before class and work with Stefanie McAllister to be sure you have the correct setup.

 Audio Set-Up
You can use a microphone and computer speakers or use a headset/microphone. Either way, you will need a speaking device and a listening device. For the headset you will see two jacks (perhaps red and gray) at the end of the wire leading from the headset.  These two jacks need to be inserted into your system unit. 

OR

You can purchase a USB headset with microphone that can be inserted into a USB port. "Short for Universal Serial Bus, an external bus standard that supports data transfer rates of 12 Mbps. A single USB port can be used to connect up to 127 peripheral devices, such as mice, modems, and keyboards. USB also supports Plug-and-Play installation and hot plugging. " (http://webopedia.internet.com/TERM/U/USB.html) .

You are required to have a microphone and speakers for your Elluminate Classes.