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Access support for tools and content |
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NOTE: Specifications listed below are current as of January 1, 2012.
The information on this page applies to both Level 1 and Level 2 memberships.
The LMS, by itself, is compatible with:
- Browsers: Internet Explorer 6.x, 7.x, and 8.x or Firefox 3.x
The user's browser needs to support JavaScript and allow site-specific pop-up windows and cookies. (NOTE: The rich-text editor is not compatible with Firefox. Firefox users will only have the option of using the plain-text editor.)
- Operating Systems: Computers capable of running browser software above
- Plug-ins: Java (if logging in as Registrar)
- Screen Resolution: 800 x 600 minimum
- Connectivity: 56 Kbps minimum
NOTES:
- If you develop courses using a 3rd-party tool such as Articulate or Outstart trainer, the courses you develop may have additional requirements above and beyond the basic requirements of the LMS (such as Adobe Flash and Shockwave players or any items you build into the course that require a plug-in to view).
- In terms of screen size and resolution, keep your audience in mind (you don't want to design a course for a 1024 x 768 screen resolution if most of your users have their displays set to 800 x 600.
- Also, keep your audience in mind in terms of bandwidth required (you don't want to develop a multi-media rich course if the majority of your users will have slow or sporadic internet connectivity).
Requirements for specific vendor-supplied, LMS-accessible courses (in addition to or instead of the basic end-user requirements listed above):
- CEGOS
- Browsers: Internet Explorer 6.x, 7.x, or 8.x. The user's browser needs to support JavaScript; allow site-specific pop-up windows and cookies. In addition, the following trusted sites should be added to the security settings of the user's browser:
- your learning sub-portal
- elearning.cegos.com
- Operating Systems: Windows XP, 2000, Vista, or 7
- Monitor: 1024 x 768 minimum with 16-bit color depth
- Plug-ins: Adobe Flash Player 8.x or better
- Hardware: Sound card with speakers or headphones
- Connection Speed:
- An active internet connection is required at all times.
- For reasonable access, download speeds faster than 500 Kbps are needed. Speeds slower than this may result in start-stop, jerky access.
- Client and/or organization firewall requirements:
- Port 80 streaming/download access (if access has been locked, the firewall administrator may need to set the configuration to allow Adobe Flash Player FLV file traffic, so that Flash Player can receive streamed media without compromising the security of the firewall; if no sound is heard, firewall administrator may need to set the configuration to allow MP3 file traffic)
- Trusted sites added:
- your learning sub-portal
- elearning.cegos.com
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- Harvard ManageMentor (low-bandwidth courses)
- Browsers: Internet Explorer 6.x, 7.x, or 8.x. The user's browser needs to support JavaScript, allow site-specific pop-up windows, and cookies.
- Operating Systems: Windows XP, 2000, or Vista
- Plug-ins: Adobe Flash Player 4.x or better
- Application Programs: To open most of the Tools, the user will need a word-processing program such as Microsoft Word or Adobe Reader 4.x or better may be used.
- Harvard ManageMentor v10 (high-bandwidth courses)
- Browsers: Internet Explorer 6.x, 7.x, 8.x or Firefox 3.x. The user's browser needs to support JavaScript and allow site-specific pop-up windows and cookies. In addition, the following trusted sites should be added to the security settings of the user's browser:
- your learning sub-portal
- harvardbusinessonline.hbsp.harvard.edu
- elearninghome.hbsp.org
- elearningcontent.hbsp.org
- hmm10.com
- Operating Systems: Windows XP, 2000, or Vista
- Plug-ins: Adobe Flash Player 7.x or better
- Application Programs:
- Microsoft Office 2000 or better
- Adobe Reader 4.x or better
- Client and/or organization firewall requirements:
- Port 80 streaming/download access (if access had been locked, the firewall administrator may need to set the configuration to allow Adobe Flash Player traffic, so that Flash Player can receive streamed media without compromising the security of the firewall)
- Trusted sites added:
- your learning sub-portal
- harvardbusinessonline.hbsp.harvard.edu
- elearninghome.hbsp.org
- elearningcontent.hbsp.org
- hmm10.com
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- JED New Media (JEDlet)
- Browsers: Internet Explorer 7.x and above or Firefox 4.x and above. The user's browser needs to support JavaScript, allow site-specific pop-up windows, and cookies.
- Hardware:
- PCs: Intel Pentium 4 2.33 GHz or Athlon 64 2800+ or faster processor with at least 128 MB RAM
- Macs: Intel Core Duo 1.33 GHz or faster processor with at least 256 MB RAM
- Operating Systems: Windows XP (SP3), 2000, Vista, 7 or Mac OS X v10.6 and higher
- Plug-ins: Adobe Flash Player 10.x or better
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- MindLeaders
- Browsers: Internet Explorer 7.x, or 8.x; Firefox 3.x or higher. The user's browser needs to support JavaScript, allow site-specific pop-up windows, and cookies. In addition, the following trusted sites should be added to the security settings of the user's browser:
- your learning sub-portal
- mindleaders.com
- Operating Systems: Windows XP, 2000, Vista or 7; Mac OS X v10.4 or higher
- Plug-ins:
- Windows Media Player 9.0 or higher
- Adobe Flash Player 10.0 or better
- Hardware: Sound card with speakers or headphones strongly recommended
- Client and/or organization firewall requirements:
- Trusted sites added:
- your learning sub-portal
- mindleaders.com
- For video-based courses, software and/or hardware firewalls must allow RTMP traffic (TCP port 1935)
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- Ninth House (effective date 04 June 2010)
- Browsers: Internet Explorer 6.x, 7.x, or 8.x. The user's browser needs to support JavaScript, Active X, and cookies must be enabled; "pop-up blocker" software must be disabled or programmed to accept pop-ups from app.ninthhouse.net and quickcheck.ninthhouse.com as well as the user's LMS portal. SWF, FLV and MP3 files must be accessible from media.ninthhouse.net.
- Trusted Sites: The following addresses may need to be added to your browser's and/or network/firewall trusted sites:
- app.ninthhouse.net
- cloud.scorm.com
- your LMS' domain address
- Operating Systems:
- Ninth House Online: Windows XP, Windows Vista or Windows 7
- Ninth House Offline (NetCD discs): Windows XP or Windows Vista
- Plug-ins:
- Adobe Flash Player 9.0r124 or higher
- Windows Media Player 6.4 or later (only required for Reframing Change and Virtual Teams, or when using Ninth House Offline (NetCD discs))
- Adobe Reader 7.0 or higher (optional, needed to read electronic documents)
- Java Runtime Environment (JRE) v1.5.0.11 or higher (Ninth House Offline (NetCD discs) only)
- Processor: 1.0 GHz or faster (1.2 GHz or faster recommended)
- RAM:
- Ninth House Online: 512 MB or higher for Windows XP; 1 GB (1.5 GB recommended) for Windows Vista and Windows 7
- Ninth House Offline (NetCD discs): 1 GB or higher for Windows XP; 2 GB or higher for Windows Vista
- Monitor: 1024 x 768 resolution with 16-bit color depth
- Hardware: 2X CD/DVD-ROM drive (required when using NetCD discs only); 16-bit sound card with speakers and/or headphones
- Connection Speed:
- An active internet connection is required at all times.
- Ninth House Online requires a 10BASE-T Ethernet (or equivalent wireless) network interface with sustained and stable bandwidth supporting 200 kbps or higher
- Ninth House Offline (NetCD discs) requires a minimum connection speed of 56 Kbps; an active Internet connection is only required when authenticating and synchronizing course activity or downloading course media locally (high-speed connection recommended)
- see http://ngolearning.org/courses/availablecourses/NinthHouse/default.aspx for more information
- Disk Space (Ninth House Offline (NetCD discs) only)
- Program installation directory: ~20 MB including applet, help files, HTML, images and JavaScript
- Application data: ~1 MB or less of space is needed for application data in the user profile directory
- Course media disk space requirements range from ~60 MB to ~360 MB depending on the course
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- Tell Me More Language Training
- Internet Connection: sustained bandwidth of 320 Kbps (0.32 Mbps) or 40 KB/s (0.04 MB/s)
NOTE: Click here to test your internet connection speed. If your results do not meet the minimum requirements, do not create a TELL ME MORE account. Contact your learning portal manager for further assistance.
- Internet Firewall Settings: RTMP (TCP port 1935) must not be blocked by any software and/or hardware firewall.
NOTE: Depending on your network configuration It might also be necessary to add *.tellmemore.com as a trusted site for your software and/or hardware firewall.
- Operating Systems: Windows XP (Service Pack 3), Windows Vista, Windows 7, or Mac OS X
- Web Browsers: Internet Explorer 7.x – 8.x with ActiveX enabled or Firefox 3.5 – 3.6
NOTE: Pop-ups and cookies must be enabled for both tellmemore.com and your learning portal. Depending on your computer configuration, it might also be necessary to add *.tellmemore.com as a trusted site for your web browser.
- Applications: Adobe Flash Player 10.x or higher and Adobe Reader 8.x or higher
NOTE: Both applications can be downloaded here. You must have administrator rights on your computer to install applications.
- Hardware: microphone-equipped headset (recommended) or a microphone and speakers
NOTE: Not having audio capability will limit the number of activities in which you can participate.
- Other: e-mail address (required to receive password reminders and status messages)
For assistance with microphone settings, speech recognition, Adobe Flash Player configuration, and any error messages you may encounter during your training, click here.
NOTE: Beta, preview, or release candidate versions of web browsers, operating systems, and applications are not supported.
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