New Users (and experience users too) are strongly recommended to take advantage of the many resources that exist to support their use of OutStart Trainer. These support Resources include the following:
OutStart Customer Edge http://customeredge.outstart.com – this customer support site provides a knowledge repository and technical support service for OutStart Trainer. Users can access documents, search the knowledge base, follow peer-to-peer and peer-to-expert exchanges, submit support requests and more. Users require a username and password to access the site. These username and passwords are provided to users by LINGOs when they receive their download license. If an existing license holder requires a username and password to access the Customer Edge site, contact licenses(at)lingos.org
OutStart Learning Zone http://learning.outstart.com/learning/ - licensed users can access an 8-module course training learners on the use of OutStart Trainer. These courses include:developing interactive content, including questions, loading external content and much more. Users of this resource require a username and password to access the site. Users interested in accessin the 8-module course should contact licenses(at)lingos.org
The LINGOs LMS Test Portal
Many LINGOs agencies are using OutStart Trainer to develop courses that are loaded to their Intralearn Learning Management System (LMS) sub-portals. The LINGOs LMS test portal includes examples of OutStart-generated courses that have been uploaded into the IntraLearn LMS environment. These courses serve as a proof of concept for the inter-operability and feature options of IntraLearn and OutStart products.
To access to view examples of OutStart Trainer in the IntraLearn LMS test portal, follow these instructions:
URL: http://lingostest.org
username: sample
passwrod: s1mple (note: that is the number one)
LINGOs OutStart Trainer Technical Support Workspace:
LINGOs encourages member agencies to document tips and tricks for the Articulate Rapid e-Learning Development tools. This information can be accessed via the TECHNICAL SUPPORT tab found at the top of this page